Price Match Terms
At Run2free, we strive to offer our customers the best prices on outdoor equipment and apparel. To ensure you get the best deal, we have established the following price match policy:
Eligibility for Price Matching
-
Identical Product: The item must be identical to the one offered on our website, including brand, model, size, and color.
-
Current Price: The competitor's price must be current and available at the time of your request.
How to Request a Price Match
To request a price match, please follow these steps:
-
Contact Us: Reach out to our customer service team at
info@run2free.com with the details of the competitor's price.
-
Provide Documentation: Include a link to the competitor's website or a clear image of the advertisement showing the lower price.
-
Review Process: Our team will review your request and confirm whether it meets the eligibility criteria.
Price Match Conditions
-
Exclusions: Price matching does not apply to clearance items, limited-time promotions, or items sold by third-party sellers on marketplaces.
-
Final Decision: Run2free reserves the right to refuse any price match request at our discretion.
-
Adjustment: If your price match request is approved after your purchase, we will refund you the difference.
Changes to Policy
Run2free reserves the right to modify or discontinue the price match policy at any time, without notice.
For further inquiries about our price match policy, please contact our customer service team. Thank you for choosing Run2free!
